Put your billing on autopilot with subscription payment services

A subscription payment service is a system that lets you automatically charge customers on a recurring basis.

Subscription payment services can provide a predictable and stable revenue stream, improve customer retention, automate billing processes, and potentially increase customer lifetime value by offering a convenient payment method.

MONEI Subscriptions are available to merchants based in Spain and Andorra, for transactions made anywhere in the world.

Use the Subscriptions API to integrate MONEI Subscriptions with your custom-built website. You'll need to decide on your pricing model, set up your products or services, and configure the billing cycle.

The cost of a subscription payment service varies widely depending on the provider. Some charge a flat monthly fee, some take a percentage of each transaction, and some do a combination of both. At MONEI, you only pay transaction fees. Learn more about pricing.

The maximum amount for subscription payments is €2,500 per transaction. Contact support to request an increase.

Depending on the payment processor, there is either no minimum or a minimum amount of €0.01 required to authorize subscription payments. If a charge is required to activate subscription payments, it’s automatically refunded unless the first charge is for the real payment amount. Subscription payments are considered active after the first real transaction.

Most subscription payment services provide a customer portal where subscribers can manage their accounts. Depending on your integration, with MONEI, your customers can update payment information, change their subscription level, cancel their subscriptions, and more.

To prevent churn, you can use tactics such as offering a seamless user experience, providing excellent customer service, sending reminders before billing, and offering flexibility in subscription levels.

Yes, you can create trial periods. This can be a good way to attract new customers and encourage them to try your service.

If you experience a failed subscription payment due to an expired card or other reasons, we automatically send an email (on your behalf) to the customer asking them to update their payment details. The amount of times we send this notification depends on the subscription plan. If the payment is not recovered, we cancel it and notify you immediately.

Yes, you can offer multiple plans with different pricing tiers and benefits. This can help cater to a wider audience and provide options that suit different customer needs.

MONEI is PCI compliant and prioritizes security, ensuring that sensitive payment information is safely handled. Subscriptions also use encryption and tokenization technology for added security.

You can process refunds from your user dashboard.

Yes, with MONEI, you can change your subscription pricing. But changes should be communicated clearly to existing subscribers to avoid confusion or dissatisfaction.

Yes. Use the Subscriptions API to integrate with your custom-built website.

This depends on how the payment terminal is configured. For example, if your business is based in Spain, but your customer has a US card and you want them to pay conversion fees, the terminal is configured in EUR. But if you want to compensate for the fees you can configure the terminal in USD.

Subscription payment services can be used for both physical and digital goods. From software subscriptions to magazine subscriptions to monthly snack boxes, many businesses use these services to manage their recurring revenue.

Yes, but the process can vary between providers. It usually involves exporting customer data from your old system and importing it into the new one. Some services might provide tools or assistance to make this process easier. Contact us for assistance.