Comess Group chooses MONEI to revolutionize the payment experience across its restaurant network

MONEI | October 31, 2024

● Integration will begin at 30 Pomodoro restaurants with plans to expand to all other locations by 2025.

● This agreement allows customers to make fast and secure payments through more than 40 methods, such as Bizum, Apple Pay, Google Pay and Click to Pay

● Comess Group manages more than 350 locations in nine countries and has recognized franchises such as Lizarrán, Levadura Madre, Pomodoro, Cantina Mariachi, Don G and Casa García.

MONEI, the fastest-growing omnichannel payment platform in Southern Europe, has signed an agreement with the Spanish restaurant group Comess Group to become the payment gateway for the order and pay-at-the-table service.

Thanks to this agreement, the group with more than 350 locations in nine countries and which manages brands such as Lizarrán, Levaduramadre, Pomodoro, Cantina Mariachi, Don G and Casa García, will offer its customers a better digital experience and improve payment efficiency for its franchisees.

The integration begins with 30 Pomodoro restaurants, with plans to expand to the rest of the group's brands by 2025. Thanks to this agreement, and through the honei ordering platform, Comess Group customers will be able to choose from more than 40 payment methods, including Bizum, credit cards, Apple Pay, Google Pay and Click to Pay.

It also optimizes the daily operations of the group's franchisees by transferring payments directly to their accounts, eliminating intermediaries and thus speeding up the availability of funds.

In the words of Guillermo Berincua, Chief Digital Officer of Comess Group, “the alliance with honei and Monei is part of our strategic roadmap for digital transformation. Providing a digital experience that offers all the advantages of ordering from the table, the confidence and security to pay with multiple payment methods, and that is also fun to use for all our customers, easy to implement, scalable to multiple brands, profitable and agile to manage for our franchisee network is key to the future of Comess Group”.

For his part, Alex Saiz Verdaguer, founder and CEO of MONEI, highlighted that “Foodservice is a key pillar of the Spanish economy, and at MONEI we want to drive its transition to a more innovative payment experience. Our collaboration with Comess Group allows us to bring more than 40 digital payment solutions to a sector that contributes 3.9% of GVA and represents 7% of the business fabric of our country, helping the group's franchises to differentiate themselves from the rest in a highly competitive market”.

MONEI and honei join forces to transform the digital experience

MONEI payment gateway MONEI integrates with honei, the pioneer startup in Order & Pay solutions in Spain. Founded in 2021 in Barcelona, today it leads the digitization of dining rooms in restaurants across the country. Comess Group and MONEI have been collaborating for more than a year, jointly exploring ways to optimize in-room work and digitize operations to deliver an enhanced user experience.

The honei solution, which has more than 400 restaurant partners, has enabled other brands to significantly reduce kitchen errors, increase table turnover by 18% and reduce waiter workload by 55%. It also provides access to a considerable volume of data on customer behavior, facilitating deeper analysis of market trends.

When customers scan the honei QR, service becomes more streamlined, eliminating ordering errors and reducing unnecessary wait times. This solution has enabled other brands to save up to 70 hours of staff time each month, helping to mitigate staff shortages and allowing existing staff to focus on providing closer service to customers.

About MONEI

MONEI is a fintech regulated and supervised by the Bank of Spain with license number 6911. The company enables SMEs and freelancers to accept payments in a wide range of solutions: from e-commerce platforms, to the use of QR codes or physical POS terminals. Thanks to its technology, companies or freelancers can collect payments from their customers using more than 40 local and alternative payment methods through a single solution. MONEI currently operates in Spain and expects to start operations in Europe and Latin America in the coming months. More details about MONEI at the following link: monei.com

About Comess Group

With more than 20 years of experience, Comess Group is a leading Spanish company dedicated to the restaurant industry, with more than 370 restaurants around the world. It manages well-known brands such as Lizarran, Levaduramadre, Pomodoro, Cantina Mariachi, Don G and Casa García, each with a unique proposal adapted to different consumer profiles. Its commitment to quality, innovation and sustainability has allowed it to consolidate its position both nationally and internationally.

About honei

Founded in September 2022, honei has already handled more than half a million orders. Its platform not only digitizes orders and payments, but has been key to the growth of the restaurants that use it. Thanks to honei, these establishments have achieved a 21% increase in average ticket and have saved up to 70 working hours per month, thus mitigating staff shortages.

But most importantly, thanks to honei, restaurants can now focus on what really delivers value: cooking incredible food, providing exceptional service and achieving new levels of efficiency.

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